This Additional Service Agreement is incorporated into and made a part of the Service Agreement (including the General Terms and Conditions). The effective date of this Additional Service Agreement is the effective date of the Service Agreement or, if later, the Service Date related to the services hereunder. The responsibilities of the Parties set forth in this Additional Service Agreement are in addition to any responsibilities set forth in the Service Agreement (including the General Terms and Conditions). If there is a conflict between this Additional Service Agreement and the Service Agreement (including the General Terms and Conditions), the Service Agreement (including the General Terms and Conditions) controls.
A. Responsibilities of isolved Benefit Services
- Establish file feeds: isolved Benefit Services will enable weekly file feeds of COBRA-related activity from Employee Navigator. isolved Benefit Services will generate a file submission results e-mail to Employer for each weekly file. isolved Benefit Services will maintain mapping of COBRA-eligible benefits with assistance from Employer. isolved Benefit Services will update and maintain these file feeds, as needed, to comply with legal or regulatory changes or system enhancements.
B. Responsibilities of Employer
- Establish and maintain COBRA-eligible benefit plans: Employer or its designee must establish and maintain all COBRA-eligible benefit plans in Employee Navigator. Employer or its designee must provide isolved Benefit Services written notification of the applicable premium amounts as well as any other related information that isolved Benefit Services deems necessary (e.g. due dates, etc.) and any changes to the applicable premiums at least thirty (30) days prior to the effective date of such change.
- Monitor file submission results: Employer or its designee is responsible for all other duties not set forth in Section D.1 of the Federal COBRA, USERRA and State Continuation Coverage Additional Service Agreement, including but not limited to reviewing all standard verification reports and file submission results set forth in Section C.1 of the Federal COBRA, USERRA and State Continuation Coverage Additional Service Agreement and reporting any discrepancies promptly to isolved Benefit Services. Employer or its designee is solely responsible for resubmitting any failed records.
- Responsibility for Data: Employer is assumed to have all necessary agreements regarding the use of Employee Navigator in place and to the extent that a third party is managing Employer’s data in Employee Navigator on behalf of Employer it is understood that isolved Benefit Services will accept all data as is and will not be responsible for any errors that result from inaccurate or incomplete data.